"Returns and Exchanges" Policy for The Two-Word Shop by Santandream©

• At The Two-Word Shop, we embrace the unique and the extraordinary, just like you. Our pieces are meticulously crafted by hand, making each creation one-of-a-kind. We believe in the power of individuality and the beauty of imperfection.

• The Clever Twist:

• Given the distinctive nature of our handmade treasures, we've decided to take the road less traveled. Brace yourself – we don't accept returns. Why, you ask? Because your piece is as unique as a fingerprint, and we want it to find its forever home with you.

• Quality Assurance:

• Rest assured, each item undergoes stringent quality checks before it leaves our creative haven. In the unlikely event that your order arrives damaged or doesn't quite match the celestial alignment of your expectations, reach out to us within 13 days of receiving your treasure.

• Exchange Enchantment:

• Exchanges, dear friend, are a different story. If your piece isn't singing in harmony with your soul, we'll gladly exchange it for another creation within our celestial repertoire. Just ensure that the original item is returned in its celestial packaging, unworn, and ready for its next cosmic adventure.

• Contact Our Galactic Concierge:

• For all exchanges or celestial concerns, contact our Galactic Concierge at ceibastudiosllc@gmail.com. Our team of celestial custodians will guide you through the process, ensuring your cosmic connection with The Two-Word Shop remains harmonious.

• Remember, when you shop with us, you're not just acquiring a piece; you're inviting a fragment of our celestial creativity into your world. Let the cosmic dance continue!

• Last updated: 2024